Terms of Service

Last updated: September 22, 2026

1. The service

PayChaser is invoice reminder software: it tracks your unpaid invoices and sends professional payment reminder emails to your customers on schedules you configure. Plans limit the number of active invoices, reminders, and features as described on our pricing page.

2. Plans and billing

Subscriptions are sold and billed by our Merchant of Record (Paddle), which handles payment processing, sales taxes, and subscription invoices. Monthly and yearly plans renew automatically until cancelled. You can cancel anytime from the billing page. See our refund policy below.

3. Acceptable use

  • Only send reminders to your own genuine customers about real invoices.
  • Do not use PayChaser for spam, phishing, or unlawful collection practices.
  • Do not attempt to access other users' data or disrupt the service.

We may suspend accounts that abuse the service or generate spam complaints from email providers.

4. Your responsibilities

You are responsible for the accuracy of your invoices, the correctness of customer email addresses, and the content of customized reminder messages. Email delivery depends on third-party providers; we track delivery but cannot guarantee every message reaches every inbox.

5. Liability

PayChaser is provided “as is”. To the maximum extent permitted by law, our liability is limited to the fees you paid in the 12 months before a claim. We are not liable for unpaid invoices, lost profits, or email deliverability issues beyond our control.

6. Termination

You can delete your account at any time from Settings. We may suspend or terminate accounts that violate these terms. On termination, your data is deleted as described in our Privacy Policy.

7. Refund policy

Monthly plans can be cancelled at any time and remain active until the end of the current billing period. Yearly plans can be cancelled at any time and remain active until the end of the current billing term. Paid subscription time is not refunded except where required by law. If you believe you were charged in error, contact us via the contact page within 14 days of the charge and we will review your case.

8. Changes and contact

We may update these terms; material changes will be reflected in the date above. Questions? Reach us via the contact page.